Status Glow Policies
Spray Tan policies
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A 50% deposit for spray tan appointments will be required when making your online booking effective from 16/10/2023. These deposits are non-refundable.
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Appointments can be changed within 48hrs without losing your deposit.
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Appointments changed within 24hrs or less will result in a loss of your deposit.
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Deposits are non-refundable if client does not show up for their appointment and/or client cancels their appointment and/or changes their appointment within 24hrs.
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Pre-paid spray tan appointments can be changed up to 24hrs of your appointment.
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Pre-paid spray tan appointments are non-refundable within 24hrs or less of your appointment if you, the client cancels the appointment, does not show up, falls sick or cancels due to external reasons.
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The remainder of your payment will be taken on arrival for your appointment.
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Spray tan credits are non-refundable.
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Spray tan credits cannot be transferred to sunbed minutes - sunbed minutes must be purchased separately.
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Spray tan sessions come with a six month expiry date from date of purchase.
Sun bed Policies
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Sunbed services are strictly R18 services. Photo I.D will be required for minors.
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New clients to sunbed services are required to complete a skin assessment to verify skin type.
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Under no circumstances are skin type 1 clients permitted to receive sunbed services as set out by the New Zealand Ministry of Health Guidelines.
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Sunbed clients must wait 48 hours between sunbed sessions.
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Sunbed minutes are non-refundable.
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Sunbed minutes (both casual minutes and packages) come with a six month expiry date from date of purchase which is logged in our system. There are no refunds for expired minutes.